Family friendly survey

We are currently running a survey to find out what family friendly public services would look like and we would really appreciate your input. Completing the survey should take about five minutes and will contribute to our work in this important area.
Click here to take the survey

Family friendly services...

  • are welcoming, respectful and non stigmatising to all families and family members
  • work with families as they are, acknowledging that family groups are complex and often change fast
  • recognise the needs of family members from across the family group and across the generations, beyond the parent/child unit
  • deliberately reach out and shape their offer to specific groups such as fathers or carers that could miss out if their needs are ignored
  • gather families' views on what they offer and how they offer it and respond to those views in specific ways
  • genuinely prioritise families' requirements, rather than funding or legal requirements or other drivers
  • regularly review all aspects of their offer to families – staff attitudes, behaviour and values communication with families plans, policies and procedures which govern what they do and how they do it
  • are affordable in terms of price at the point of delivery
  • are accessible and flexible in terms of opening/delivery times, physical access, environment and style/method of delivery
  • are high quality in terms of everything they do for and with families
  • plan and implement family friendly employment measures such as flexible work patterns
  • are well integrated across professional or geographical boundaries in response to families' requirements
  • know that small changes can make a big difference.
Last updated: 28th July 2010 at 09:07:15